In this episode of Product Unfiltered, we sit down with Sumit Kumar Singh, Principal Product Manager at Microsoft and a renowned career coach to discuss his experience leading products in startups and big-tech.
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Summary: Product Unfiltered: A Discussion with Sumit Kumar Singh, Principal Product Manager at Microsoft and a renowned career coach.
In this blog post, we will discuss the key takeaways from the podcast episode featuring Sumit Kumar Singh, Principal Product Manager at Microsoft and a renowned career coach. The episode covers Sumit's journey and experience leading products at firms such as Microsoft, Times Internet, MakeMyTrip, Yatra Online Ltd., and Jabong.
Sumit has over a decade of experience in product management and has delivered innovative products across various industries, including e-commerce, telecommunications, and software. He is also a sought-after career coach and mentor, helping aspiring product managers and other professionals advance their careers.
The podcast episode highlights the importance of empathy in product management. Sumit emphasizes the need to build empathy and truly understand customers by putting oneself in their shoes. It is crucial to observe how customers use the product, the pain points it solves for them, and whether it is intuitive enough for them to use.
Sumit's product management journey began at Jabong, where he started as a product manager where he built India's first last-mile delivery for an e-commerce company and introduced mobile-based payments at the time of delivery. He then moved to Payments, mobile payments, and geomoney at MakeMyTrip and Times Internet, where he built a loyalty platform and a gamification engine that boosted business KPIs.
Sumit's journey also includes bachelors from IIT Delhi, MBA from IIM Lucknow and taking a senior executive leadership programme from Harvard, working on startups in Jakarta, and building World of Webinar, a webinar discovery platform. However, the platform was replaced by the audio format when Elon Musk tweeted about Clubhouse.
Sumit's experience in product management and career coaching provides valuable insights into building empathy, solving problems, and advancing one's career. His journey shows that product management is full of challenges and self-doubt, but the joy of making an impact on customers' lives makes it fulfilling.