In this episode of Product Unfiltered, we sit down with Raghav Gupta, Head of Product at Uber to discuss his experience leading products in the online food delivery industry.
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Summary:
Product Unfiltered: A Discussion with Raghav Gupta, Head of Product at Uber
From his unique perspective, we gain valuable insights into the challenges and opportunities of product management in a traditional transportation business like Uber. Here are some of the key takeaways from our conversation:
Product management in a transportation business like Uber presents unique challenges. Raghav shares his experience and insights into how product management approaches differ from those in other industries.
Raghav plans to continue growing his skill set by returning to entrepreneurship, which highlights the importance of continuous learning and development in product management.
Uber invests in different industries by considering both the macroeconomic environment and internal factors of a product. The company seeks to have a "disproportionate advantage" in a market and invests in sectors where it has a comparative advantage.
Raghav discusses the trends in the food delivery industry, including the growing popularity of same-day delivery. He notes that Uber has innovated to match these trends but still faces challenges such as high capital requirements for testing new business models.
Companies must balance the demands of different stakeholders to build products that are scalable and efficient. Uber, with its marketplace model, is a prime example of a company that has been successful in balancing demand and supply.
Metrics play a crucial role in product management, and Raghav discusses how to measure the accuracy of a product's models, the impact of product features on user business metrics, and guard rail metrics.
Clarity is critical in product management, and aspiring product managers should have a clear understanding of what to do and why. They should also be able to quickly bring clarity around what is happening and why.
